This article comes from the Ida Institute
Helping people hear is knowing how to listen. A good hearing care professional will work to understand your individual needs and make recommendations based on them. That’s person-centred care. Learn what you can do to help your provider so they can help you better manage your hearing loss.
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 | Take part “The more you reveal about your personal challenges, the more information your audiologist will have when planning possible solutions.” |
 | Be seen “My audiologist made me feel human, and normal. She explained why I struggled and understood why I couldn’t do some things. She showed empathy. She had my back.” |
 | Be heard “She didn’t give up. And that was everything. Someone was still trying to help me. I knew there was something wrong, and she just listened.” |
 | Tell your story “As this audiologist got to know me, he also realised how into technology I was. These days I’ve got everything from remote controls to Bluetooth technology.” |
 | Open up “I became a lot more confident, and not so embarrassed about being hard of hearing. The more you talk about it, the easier it becomes.” |
 | Be clear “Years ago, I realised that I too have responsibilities in the process towards better communication.” |
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